balancing the ever–greater demands that current circumstances force you to place on your staff against the need to keep them happy and motivated,
1. Our Obligations
We will provide one or more qualified and insured Massage Therapists, as requested, at the agreed date, time and address
We will brief our Therapists to provide the treatments you request and to perform those treatments to the best of their professional skill
Our Therapists reserve the right not to provide treatment to any individual whom they deem unfit to receive such treatment.
2. The Client’s Obligations
All individuals receiving treatment form The Vital Touch (UK) Limited must sign a medical consent form prior to the first visit
You will provide us with a suitable person to act as liaison
If required, you will provide us with the Treatment schedule in advance. We can supply a Treatment Schedule template on request.
You will make sure that individuals receiving the treatment understand what it entails. .If required, we can provide you with informative material to display or circulate as an email.
The fee for our services is payable in advance.
Payments should be made via BACS.
30 days’ credit will be extended to regular clients.
4. Cancellations and changes.
After a booking has been finalised, we regret that for cancellations of 48 hours or less, the full fee will be charged.
The Vital Touch (UK) Limited reserves the right to cancel the provision of its services without notice in case of the illness of a Therapist or other circumstances beyond its control. We will make all reasonable attempts not to cancel, but you agree that it may not be possible to provide an alternative Therapist at short notice. In these circumstances, we will offer you an alternative date or provide a full refund.
This agreement will terminate automatically if either party is in breach of its obligations under the agreement
Or if either party shall have a receiver, administrative receiver or administrator appointed, or shall enter compulsory or voluntary redundancy.
6. Liability and Insurance
You agree that our Massage Therapists are independent contractors and not employees of The Vital Touch (UK) Limited, and that any liability as to the provision of a Treatment is between an Individual and the Massage Therapist.
All therapists are covered for Professional Indemnity and Public Liability insurance with the limit of liability up to £5 million. Copies of the therapist’s certificates will be sent to the Client on request.
7. Law and jurisdiction
This Agreement shall be subject to English Law and the sole jurisdiction of the English Courts.